How to create a cruise-only quote
Create a cruise-only quote with no components.
Here is how >
How to select the required cruise
Once a new enquiry has been created
Select the customer
Go to the quote tab and click the pink ‘ADD QUOTE’ button
On the next page called ‘Quote Builder’ Choose type ‘Create a cruise quote’ and click ‘Next’
You will be provided with a cruise search to select the cruise on which you want to quote
Find the cruise using either of the two search options.
Enter a name or destination in the ‘search query’ box and click ‘search’.
Alternatively, choose the operator, ship name, and departure date range and click ‘Search’ See Tips
A list of cruise options will drop below. Click ‘Select’ on the chosen cruise.
You will then be shown a list of available cabins
Select the required cabin See Tips
The next page will give you the cruise details you have selected and the option to add a back-to-back by clicking on ‘ADD ANOTHER’
Click Create
You are now presented with an editable quote.
How to edit the cruise quote
Change the layout which is the first content box
Click on Edit > Layouts > use the drop-down option > Click on Cruise Quote
In the same box, you can add a
TITLE - Give your quote a title Example: Family Cruise to the Caribbean
ADD PASSENGER NUMBER - Select the number of Adults, Children, Infants
OVERVIEW - Overview can be used as an introduction either about the cruise, the ship, upsell, or personalized to include a message from the agents to the customer. See Tips
PRICE DISPLAY TYPE - Select to display your price by TOTAL PRICE or PER PERSON PRICE
4. Edit ‘What’s Included’ by adding free text in the available box. Type the details and click add. Click Save. See Tips
5. Edit the price panel by clicking on Edit
OPTION NAME > The cabin chosen name will automatically drop in but you can change it if required
BALANCE DUE > Add in the balance due date
DEPOSIT AMOUNT > Add in the deposit amount
DEPOSIT DUE > Add in the deposit due date
PRICE > Override the price Always check the price with your supplier
DISCOUNT > Add a discount and click DISPLAY ON QUOTE
SELECT A TYPE > Select vis the drop-down box in this example Cruise
NOTE: We are currently not using the commission, supplier price, or more information.
6. Add Content
TEXT - Free type extra information. Example: Gratuities included
IMAGE - Upload an image from your computer.⚠️ Not recommended due to having the right pixels and sizes}
Video - Upload a video. Remember there is already a video added to cruise quotes}
Here is a link to show you how How to add a Youtube video to your quote
7. Check your quote and make any final edits.
8. Scroll to the top of the quote and click on ‘SEND TO CUSTOMER’ This uses the TProfile email system, or copy the link via public view and paste it into your agent's email to send to the client.
Tips
When searching for a cruise on the calendar click once on the first date and second dates and then search
When picking the cabins, you can pick more than one for upsell
When picking the cabins if you see the flights bypass and scroll to the cruise-only cabins
Remember overview is one of the first texts that the customer can see the more appealing the better
What's included box - you can drag and drop into order.
Why not follow each step in our handy video guide, you can access it by clicking here: How to create a cruise-only quote
For further information, please contact our training manager, Kerrie O'Sullivan.
Email: kerrie@tprofile.co.uk